Need Help?

Simply visit the member's profile, and click the "E-mail" button on the right-hand side of the page.

By default, whenever you receive a new e-mail, you'll get an e-mail alert sent to your personal e-mail address (the one you entered when signing up) to let you know that you have new, unread mail waiting for you.  The alert contains an address you can click on to take you directly to your inbox.

E-mail alerts are not sent, however, if you're logged into MatchMkr at the time you receive the e-mail.

Whenever you have new, unread mail, you'll see a flashing counter in the menu bar after the word 'Messages', and the link to your inbox will show how many new messages are waiting for you.

Yes you can, simply click on the bin icon at the far right, and the message will be deleted immediately.  Please note, once it's deleted, there's no way to get it back, so only use this option when you're sure you're ready to delete the message.

To protect our members from opportunistic use of the site, we automatically remove all e-mail addresses and telephone numbers from messages being sent from one member to another.

However, once you and another member have communicated on-site via three or more e-mails each, telephone numbers will be displayed.

This helps to prevent other members from wasting your time.

There are a couple of reasons for why you might not be able to e-mail a member on MatchMkr — you've not yet joined MatchMkr (click here to join free) or the member has blocked you from send him/her any more e-mails.

No. To preserve the anonymity of our members, we don't allow you to forward your on-site e-mails to anyone.

This indicates that the e-mail you've received is from one of the site administrators.  It may contain vital information about your account — so it's important that you do read them!

Simply visit the member's profile, and click the "Block" button on the right-hand side of the page.

This will prevent the member from being able to send you e-mails or winks/flirts, or from finding you in their search results.  As far as they are concerned, you cease to exist on the site.  However, this does not block them from contacting you via the Instant Messenger or chatrooms — where you need to block them separately.

If you've had a change of heart, simply visit the member's profile, and click the "Unblock" button on the right-hand side of the page.

This will allow the member to send you e-mails or winks/flirts, and to see your profile in their search results. However, this does not unblock them from contacting you via the Instant Messenger or chatrooms — where you need to unblock them separately.

Yes, you may send e-mail or winks/flirts to members you've added to your block list. However, they cannot respond until you unblock them.

There sure is! Go to the "Messages" menu, and in the list that appears click on the "Blocked Members" option.